About us
Upstate IT Pros is a locally owned IT consulting and support company serving small businesses across Western New York, including Rochester, Brockport, and surrounding areas.
We specialize in network installation, firewall and switch setup, system maintenance, and cybersecurity solutions tailored to your needs. Whether you need a one-time fix or a trusted partner for ongoing support, we’re here to make sure your technology is secure, reliable, and working the way it should.
Network & Infrastructure
Network installation (wired and wireless)
Firewall setup and configuration
Switch installation and optimization
Secure Wi-Fi and guest network setup
VLAN configuration and segmentation
Backup & Recovery
Backup system setup (local and cloud)
Disaster recovery planning
Data recovery assistance
Consulting & Planning
New office IT planning and setup
Technology assessments and security audits
Equipment sourcing and upgrade recommendations
Cybersecurity & Protection
Endpoint protection and antivirus setup
Firewall rule audits and hardening
User access control and permission management
Email filtering and spam protection
Security patching and system updates
Threat monitoring and response planning
Support & Maintenance
Remote IT support
On-site troubleshooting and repair
Continuous monitoring of systems
Preventive maintenance and health checks
System optimization and performance tuning
